Support
Support
Need help with notebook activation, captures, billing questions, or privacy requests? Cuebit handles launch support by email.
Support contacts
- Support: support@cuebit.bot
- Privacy: privacy@cuebit.bot
- Legal: legal@cuebit.bot
- Mailing address: 8401 Mayland Dr. Ste S, Richmond, VA 23294
How to get help
Cuebit support is email-only at launch. For the fastest help, include your notebook public ID, any capture session ID, and a description of what you expected to happen.
For privacy and deletion requests, use the Account & Data page if you are signed in, or email the privacy address listed above.